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Title
Text copied to clipboard!HR Operations Manager
Description
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We are looking for an experienced HR Operations Manager to lead and optimize our human resources operational functions. This role is essential in ensuring that HR services are delivered efficiently and effectively across the organization. The HR Operations Manager will be responsible for managing HR systems, overseeing compliance with labor laws, improving HR processes, and supporting the broader HR team in delivering strategic initiatives.
As the HR Operations Manager, you will play a key role in maintaining and enhancing the employee experience by ensuring that HR operations run smoothly. You will oversee payroll, benefits administration, HRIS management, employee data management, and compliance reporting. You will also be responsible for identifying areas of improvement in HR processes and implementing solutions that align with organizational goals.
This position requires a strong understanding of HR best practices, excellent organizational skills, and the ability to manage multiple priorities in a fast-paced environment. You will collaborate closely with HR business partners, finance, legal, and IT departments to ensure seamless HR service delivery.
The ideal candidate will have a proven track record in HR operations, strong analytical skills, and a passion for process improvement. You should be comfortable working with HR technologies and have experience managing HR projects from conception to implementation. Your ability to lead a team, communicate effectively, and maintain confidentiality will be critical to your success in this role.
If you are a detail-oriented HR professional with a strategic mindset and a desire to make a meaningful impact, we encourage you to apply for this exciting opportunity.
Responsibilities
Text copied to clipboard!- Manage and improve HR operational processes and systems
- Oversee payroll, benefits, and HRIS administration
- Ensure compliance with labor laws and internal policies
- Maintain accurate employee records and reporting
- Support HR initiatives and strategic projects
- Collaborate with cross-functional teams including finance and IT
- Develop and implement HR process improvements
- Monitor HR metrics and provide insights to leadership
- Lead and mentor HR operations staff
- Coordinate audits and ensure data integrity
Requirements
Text copied to clipboard!- Bachelor’s degree in Human Resources, Business Administration, or related field
- 5+ years of experience in HR operations or related HR roles
- Strong knowledge of HR systems and technologies
- Excellent organizational and project management skills
- Understanding of labor laws and HR compliance requirements
- Experience with payroll and benefits administration
- Strong analytical and problem-solving abilities
- Excellent communication and interpersonal skills
- Ability to handle confidential information with discretion
- Leadership experience and ability to manage a team
Potential interview questions
Text copied to clipboard!- How many years of experience do you have in HR operations?
- What HR systems have you worked with?
- Can you describe a process improvement you led in a previous role?
- How do you ensure compliance with labor laws?
- What is your experience with payroll and benefits administration?
- Have you managed a team before? If so, how many people?
- How do you handle confidential employee information?
- What metrics do you track to evaluate HR performance?
- Describe a challenging HR project you managed and its outcome.
- How do you stay updated on changes in HR regulations?